At Garden Aura, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, garden-aura.co.uk. By using our website, you agree to the terms outlined in this policy.

1.Information We Collect

We may collect the following types of information you provides:

• Personal Information: When you register on our site, place an order, or contact us, we may collect personal details such as your name, email address, phone number, and delivery address.
• Payment Information: If you make a purchase, we may collect payment details, such as credit card information, through our secure payment processing partners.
• Tax Information: To comply with tax regulations, we may collect information related to your tax status or tax identification number if required for billing or regulatory purposes.
• Usage Data: We collect information about your interactions with our website, including IP addresses, browser types, and browsing history.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, track website usage, and remember your preferences.

2. Information from Third Parties

We may obtain information from third-party sources, such as when you sign in or link your account through services like Google or Facebook, or from partners for marketing purposes.

3. How We Use Your Information

We use your information for the following purposes:

• Order Processing: To process and fulfill your orders, including handling payments and shipping.
• Customer Service: To respond to your inquiries, provide support, and manage your account.
• Marketing: To send promotional materials, newsletters, or updates, if you have opted in to receive them.
• Website Improvement: To analyze usage trends and improve our website and services.
• Compliance: To comply with legal obligations, including tax regulations, and to protect against fraud or abuse.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who assist us with order fulfillment, payment processing, and website functionality.
• Legal Authorities: When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to protect your data, no system is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

You have the following rights regarding your personal information:

• Access and Correction: You can request access to or correction of your personal data held by us.
• Deletion: You can request the deletion of your personal data, subject to legal or contractual obligations.
• Opt-Out: You can opt out of receiving marketing communications from us at any time.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. For more information about our use of cookies, please refer to our Cookie Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Social Media Engagement

When you interact with our content via third-party social media platforms, plugins, or apps, we may receive certain details from your social media account, such as your name, username, or email, depending on your privacy settings and how you engage with our content. These platforms may also monitor your activities on our website and use cookies or similar tracking technologies. Please note that your interactions with social media features are subject to the privacy policies of the respective platforms.

10. Children’s Privacy Protection

Our services are not designed for individuals under the age of 13. We do not intentionally gather personal information from children under 13. If you are a parent or guardian and believe we have unintentionally collected information about your child, please reach out to us immediately.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@gardenaura.co.uk

Address: Office No 119, 77 Victoria Street, London, England, SW1H 0HW

Phone: +447366526269